Our customers are very important to us and we want you to be happy with your order. We will make every effort to ship your order as quickly as possible. Most orders will be processed within 24 hours, with the exception of holidays or normal closed hours. If you need to make a change or cancel your order, please contact us as soon as possible at 408-776-8438 (10am to 5ish PST).
Order on-line at Quilts and Things with complete confidence on our secure website. Quilts and Things does not share or sell your personal information or email address. This information is used strictly for processing your order.
METHOD OF PAYMENT
All prices are in U.S. Dollars. We accept Visa, Mastercard, Discover and American Express. If you do not wish to give your credit card information on-line, call us at 408-776-8438 to verbally give your credit card information or leave a message.
SHIPPING CHARGES-Priority Mail
We only charge actual shipping charges based on the size of shipping package with a minimum of $2.00. You're free to order just one pattern or fat quarter and know we won't overcharge for shipping if you wish it sent by regular mail. Just note that information on your order. Orders are shipped by U.S Priority Mail or U.S. Priority Flat Rate, whichever is less expensive. We are not responsible for damaged, lost or stolen items shipped without insurance. Insurance can be purchased if requested in the comments section. Please allow 3-5 days for processing and delivery. You will receive confirmation email when your package has been shipped.
Estimated rates: $7.75 Flat Rate envelope - approx. 5 yards of fabric
$15.05 Flat Rate Box - up to 10 yards of fabric
$21.10 Large Flat rate box.
If your shipping will exceed the estimate by more than 15% we will e-mail you prior to shipping for your approval.
INTERNATIONAL SHIPPING will be based on international rates from the U.S. Post Office
Books, patterns, quilt kits, and any other copyrighted material cannot be returned for refund. If you are displeased with your order for any reason, please contact us immediately so we can remedy the problem.
Applicable sales tax will be charged for orders shipped to a California address.